FAQ


WHAT ARE THE PRICES FOR MONOGRAM ROUNDS?

 

Prices may vary but standard monogram prices per size are as follows:

 

24" round: $195 - $205

20" round: $160 - $175

16" round: $125 - $140

12" round: $95 - $105

 

Prices are for in-stock, pre-constructed rounds.  No changes can be made to the design of the round but the price includes customization with the monogram letter of your choice and painted name/date if desired, or cut out text.  Fully custom order prices (when slots are available) tend to be about 30% more than the same item pre-built and available at a shop restock.

 

HOW DO I ORDER A ROUND?

To accomodate growing demand and limited inventory, rounds are restocked every 2-3 weeks at a specific date and time and are usually sold out within a few minutes.  The next restock date is posted on my Instagram page @avaberrylane and emailed to our subscribers. If you want to snag an in-stock or customizable item from my shop, set an alarm!

I also host round auctions on my Instagram page @avaberrylane between shop restocks. Pre-constructed rounds are posted on my feed in the morning and bidding closes at a set time in the evening.  You may bid as many times as you'd like throughout the day by commenting on posts (details are on auction posts). The highest bid at exactly the auction close time wins the round and will receive instructions for invoicing and customizing their purchase.

About once a year I will also open slots for custom orders.  This will also be listed at a scheduled time.  You will need to be ready to purchase but otherwise everyone who wants a slot should be able to reserve one.  Updates on these times will also be emailed to subscribers and posted on my Instagram bio when scheduled.  If you do not see a scheduled date posted it means I am currently working through orders and will schedule the next restock or custom slot listing soon.

 

HOW DO I CUSTOMIZE MY PURCHASE?

Once you have completed a round purchase or paid an invoice, email avaberrylane@gmail.com with your customization request.

Included in the price of each round is the cutout monogram letter of your choice, one word of cutout text or up to two digit house numbers (Additional digits $14 each).  Also included is a minimum of painted text such as the last name and est. date on a monogram.

Unless otherwise discussed, last names will be painted behind monogram letters in script and est. dates below monogram letters in print.  If you choose only to include the est. date and not a last name, it will be painted below in script. Street names requested below house numbers will be painted in script.

You may choose text paint colors as well as backing colors for monogram letters or numbers that need to be backed.  This will be necessary for any letters or numbers with floating centers (ie. R, B, 6) so that I can reattach the center pieces once they are cut.

The standard font for all letter and number cutouts can be viewed in my gallery and Instagram feed @avaberrylane.  You may request a script letter and I can send you 1-3 choices that are available for the same cost as the standard cutout.  Specialty font requests may cost extra or be turned down.

 

HOW DO I SAVE MY INFORMATION BEFORE A RESTOCK SALE?

Before a sale you can save some of your information by creating an account here.  In order to save your mailing address you can add an item to your cart as if checking out and then enter your name and address and click "save for later use" (you do not need to actually complete the checkout process).  It is not possible at this time to save your payment information through my website prior to making your first purchase so I suggest using Apple Pay or auto fill on your computer to save your credit card information for a faster checkout.

After your first purchase, you can choose to opt into having your payment information saved and retrieved via text message.  This will save time at future restock sales.  When you check out the next time it will ask you to enter a code that is automatically sent to your phone, you can enter that code and then all of your information will be retrieved.

 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

All pre-built, customized items from a shop restock will ship within 2-3 weeks.  Turn around time for fully custom orders is around 6 weeks though this will vary slightly based on the number of orders in the que.  All turn around times on customized items are from the date that your custom details are confirmed and/or your order is paid for in full.

 

DO YOU SHIP OUTSIDE THE U.S.?

Yes! Shipping is automatically calculated during checkout.